Return Policy

We want you to be completely satisfied with your purchase at Wear It Proud. If for any reason you are not, please read our Return Policy below to understand the steps for returning items.

1. Eligibility for Returns:

• We accept returns for items within 5 days of your purchase. To be eligible, the item must be in its original condition, unused, and in the same packaging in which it was received.

2. Non-Returnable Items:

• Certain items, such as made to order, personalized or custom-made products, perishable goods, and sanitary goods, may not be eligible for return. Please check the product description for specific return eligibility.

3. Initiate the Return:

• To start the return process, please contact our customer support team on wearitproudau@gmail.com

4. Return Shipping:

• Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure the safe return of your item.

5. Refund Process:

• Once we receive your returned item and inspect it, we will notify you of the status of your return. If approved, your refund will be processed to the original method of payment within 5 days. Please note that it may take some time for the refund to reflect on your statement.

6. Exchanges:

• If you wish to exchange an item, please follow the return process and place a new order for the item you desire. Exchanges are processed separately from returns.

7. Restocking Fee:

• A restocking fee may be applied to certain returns.

8. Damaged or Defective Items:

• If you receive a damaged or defective product, please contact our customer support team immediately. We will arrange for a replacement or a refund, as applicable.

9. Refund Exceptions:

• In some cases, refunds may not include the original shipping costs if they were part of the initial purchase.